Privacy Policy

April 13th 2024
Peas Technology

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at

This privacy policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Website Name. This policy is not applicable to any information collected offline or via channels other than this website.

Privacy Policy of Peas Technology


Peas Technology ("we", "us", "our") respects the privacy of our users ("you", "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website "Site"), including any other media form, media channel, mobile website, or mobile application related or connected thereto. By accessing the Site, you agree to the collection and use of information in accordance with this policy.

At Peas, we’re building an AI assistant that makes it easy to manage your money with your partner. PenelopeAI, as with all AI, relies on data to be effective: it’s at the heart of what we do, letting us build tools to manage you and your partner's money intelligently. We take the security of your data very seriously, and we are committed to assuring and respecting your privacy.

Peas (‘we’ or ‘us’ throughout this document) is a data controller of the information that you provide to us or that we collect,‘Data controller’ refers to a company that collects or stores personal information, and that accordingly takes on responsibilities regarding the security of that data. Please note that our chat functionality is a chatbot, not a human; however you may be routed to a human depending on the reason for your contact. Your conversation may be monitored and recorded for training or other purposes, such as to resolve a complaint or to provide services to you.

How and Why We Collect Data

In the course of using Peas, engaging with Peas websites, or corresponding with the team at Peas, you provide us with or we collect various pieces of personal data.We collect and use the data outlined below to provide a contracted service to you or to further operate and develop our business.Your personal data will not be sold, distributed, or leased to any third parties. We only share your personal data in cases in which it is necessary for us to provide our services.We do not collect information regarding your race, ethnicity, religious or philosophical beliefs, political beliefs, sexual orientation, genetic information, or information about your health.We will not discriminate against you should you exercise any of the rights described in our privacy policy.

Information Collection and Use

  1. Personal Data: We collect personal data such as name, email address, phone number, and other contact information when you register on our waitlist or interact with our services.
  2. Financial Data: For users engaging in joint financial journeys, we collect financial data including, but not limited to, bank account information, transaction history, credit information, and data pertinent to your financial relationship as a couple.
  3. Usage Data: Information on how the Site is accessed and used may be collected. This includes your computer's Internet Protocol address (IP address), browser type, browser version, the pages of our Site you visit, the time and date of your visit, time spent on those pages, unique device identifiers, and other diagnostic data.

How We Collect

We may receive the following personal information about you from third-party service providers, in accordance with your legitimate interests.

  • Our third-party provider Plaid: such as but not limited to bank account number, sort code, balances, and transaction data.

Use of Data

Collected data is used to:

  • Provide, maintain, and improve our Site.
  • Notify you about changes to our Site.
  • Allow participation in interactive features when you choose to do so.
  • Provide customer support.
  • Gather analysis or valuable information to improve our Site.
  • Monitor the usage of our Site.
  • Detect, prevent, and address technical issues.
  • Train our AI models for providing accurate financial assistance to couples.

Use Of Your Information

By using this Site, you agree that we may collect, hold, process and use your information (including personal information) for the purpose of providing you with the Site services, developing our business and enabling us to share financial products with you, which includes (without limitation):

  • Personalising your visits to the Site to improve the services provided to you.
  • Informing you about the latest changes to the Site, products, services or promotional offers that you might find interesting.
  • To notify you about changes to the Service.
  • Communicating (and personalising such communication) with you and personalizing your experience within the application
  • For identity verification and fraud mitigation Enabling you to share our content with others e.g. using an ‘Email a friend’ or ‘Share this’ functionality.
  • Conducting market research.
  • Carrying out technical and statistical analysis to measure the performance of our services and the Site.
  • Improving Cleo’s chat functionality

If you cancel your user account for the Service, we will promptly and securely delete all of the Personal Information we hold about you. However, we reserve the right to retain any Anonymous Data collected up to the point of cancellation and to continue using it in accordance with this policy.

Sharing Your Information

We may share information about you with suppliers that we engage to help us provide certain services and/or functionality e.g. online payment processing and credit bureaus. We will use reasonable endeavours to control and be responsible for the use of your information by such suppliers.

Furthermore, by using the Site, you consent to the transfer of your personal information outside of the European Economic Area to the United States  (which may not provide the same protection for such information as the European Economic Area provides) in the event that the processing of your information involves such a transfer.

Keeping Your Personal Information Secure.

We take the security of your personal information very seriously and have appropriate physical, technical and administrative procedures in place to help protect your personal information from unauthorized access, use or disclosure as required by law in England. Once we have received your User Information, we will use strict procedures and security features to try to prevent unauthorised access including:

  • by encrypting any Personal Information which we transfer to Plaid; and
  • having in place an agreement with Plaid which requires it to have in place appropriate measures to safeguard the security of the Personal Information we send to them.Full information on Plaid’s security policy can be found at

Data Sharing and Disclosure

Your information may be shared with affiliates and business partners for offering products, services, or promotions. We do not sell personal information.

Data Security

We strive to use commercially acceptable means to protect your Personal Data, but cannot guarantee its absolute security.

Your Data Protection Rights

In the United States, you have the right to:

  • Access, update, or delete the information we have on you.
  • Request correction of your data.
  • Object to our processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Withdraw consent at any time where we rely on consent to process your personal data.

Cookies and Tracking Technologies

Cookies and similar tracking technologies are used to track activity on our Site and store certain information.

Links to Other Sites

Our Site may contain links to other sites. We advise reviewing the Privacy Policy of every site you visit.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time, with changes posted on this page.

Contact Us

For questions about this Privacy Policy, contact us at [insert contact information].

Age Restriction

Our Site is not intended for individuals under the age of 18.